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ARRIVAL

DEPARTURE

GUESTS

TERMS & CONDITIONS

Rates and Price Variations:

All prices are shown in Australian dollars, unless otherwise stated. All rates are subject to availability and can be changed at any time without notice.

Deposit Policy:

At the time of booking your Credit Card will be charged 30% deposit.
This is the total deposit required to be paid today. This total deposit is included in the total room price and does not include any additional charges or fees. The remaining balance will be debited to your credit card on the morning of arrival. If the reservation is made within 14 days of the arrival date the full payment is required at the time of booking.

Cancellations:

White Shells Luxury Apartments adopts the following practice when dealing with cancellation of a holiday booking.

MID & HIGH SEASON

  • If the booking is cancelled 28 days or more prior to the planned date of arrival, there will be a full refund of the deposit less an administration fee of $50.00.
  • If the booking is cancelled less than 28 days prior to the planned arrival date you will be charged for the full accommodation cost. There will be no refund unless and until the premises are re-let for the total period of the original booking. An administration fee of $50.00 will be deducted from the deposit held before the remainder is refunded.

LOW SEASON

  • If the booking is cancelled 14 days or more prior to the planned date of arrival, there will be a full refund less an administration fee of $50.00.
  • If the booking is cancelled less than 14 days prior to the planned arrival date you will be charged for the full accommodation cost. There will be no refund unless and until the premises are re-let for the total period of the original booking. An administration fee of $50.00 will be deducted from the deposit held before the remainder is refunded.

Request Policy:

Although every effort will be made to satisfy any specific requests, we cannot guarantee them. Please be advised that all quotations are valid for 24 hours and are subject to availability at time of booking. Payment will indicate acceptance of these booking terms and conditions. *Please note this can take up to 72 hrs for the deposit to be processed.

WHY STAY
WITH US

  • Luxury Apartments
  • Overlooking Marcoola Beach
  • Private spas and plunge pools
  • Free WiFi Access in every apartment